Thursday, August 27, 2015

Service or not

As we've travelled and stayed in hotels and holiday units we have found quite a range of approaches to the servicing of rooms. Consider the following:
1. A hotel in a South Australian country town  which shall be nameless and was by no means budget priced had a very small room and bathroom. There was no sign of servicing of the rooms for the 4 days we were there. By the time we left the bathroom looked awful and the coffe cups which we used a lot were stained. There was no hope of cleaning the bathroom not even a toilet brush, and nothing but the bathroom sink for the cups with no dishwashing equipment. It was yucky. In later conversation the manager was somewhat dismayed that this had occurred. Maybe her staff let her down.
2. In Darwin they serviced the rooms every day. Signs on the wall rattled on about saving water and how if we hung up our towels they wouldn't be washed etc. In both the Hilton and a less up market holiday unit this was completely ignored despite my reminding them at reception that we were happy to reuse the towels. So much for saving water.
3.We arrived at a very pleasant motel  unit  in the evening and the next morning suggested to the chirpy host that we really didn't need the room serviced that day. He was  more than happy about that and so were we. I sometimes find it just a wee bit obtrusive to know someone is going to come in and poke around and there are times when ti is nice not to be disturbed.
4. Another place we were at made it clear that there would be no servicing of the rooms if you only stayed for 3 nights. That was fine by me. Happy to make up the bed, hang up the towels, wipe down the kitchen bench and so on, with items supplied to make this easy.

So to service or not, what do you think?


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